EZAssist is a comprehensive customer relationship management tool that allows you to efficiently manage your leads. Your entire customer support team can use EZAssist to respond to leads of Facebook Messenger, Whatsapp, and even Instagram, all from one portal.
You can classify your leads based on the stage of interaction. Asking for Details, Wants to Order, Confirmed Order, Delivery Completed, and more. Classified leads helps to prioritize and increase conversion.
Make sure to LOG IN WITH FACEBOOK and connect the pages you want to manage.
Give your Customer Support Team additional support with Templated Assisted Responses.
Type in Keywords, click the Wizard Hat MiniMe button, and get templated responses that you’ve set up to use. Send 85% faster responses to customers using Get MiniMe Reply. You can send images, carousels, videos, and audio files with a couple of clicks.