For the best experience on our site, be sure to turn on Javascript in your browser. ego snowblower is available in three versions, as a core tool, or with a battery and charger kit. We have competetive pricing and provide excellent and prompt service. Selling my 3 EGO products and going back to gas. Find Local Service Center. !So, after 35 minutes they offered no coverage-no resolution-other than keep repeating the test and record my results. Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about Visit our Contact Us page for additional ways to get help. An authorized service center will be selected to repair the product according to the stated warranty terms. The store will not work correctly in the case when cookies are disabled. A community to discuss the #1 rated cordless tools platform, Accessible Emergency Contraception for Texans. Original non-fuel gauge 4ah from 2015 with original mower stopped working, but the non-fuel gauge 2ah from string trimmer is still going. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877 . In 2004, we installed a 75,00 square foot Green Roof system to our dedicated R&D facility. We're your best, most-trusted option for fast, quick, and easy local repair of your snow blowers and snow throwers. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. When requesting warranty service, you must present the original dated sales receipt. Find nearby echo repair center. Several days after the $700 mower guarantee expired, it died. If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. Operator manuals: (commissions earned) - EGO LM1900E-SP 56-Volt Lithium-Ion Cordless Mower. After using Ego products for 6 years the original 2.5 battery is still doing work today. Create an account to follow your favorite communities and start taking part in conversations. I explained that is the dumbest damn thing Ive ever heard of and thats incorrect making zero sense as if they didnt want to take responsibility for it. Twice, they have made an order but failed to complete it. Verification can help ensure real people write reviews about real companies. Packed up my lawn mower and went home. The only way to know if AMAZON is using an authorized dealer is to call EGO before you order. ADDITIONAL LIMITATIONS . Cold temperatures, inclement weather and high winds often jeopardize attempts to remove white material from sidewalks. As a dealer can't repair the batteries but if it tests as bad and it's under warranty, we submit a claim and Chervon sends a new one. Release the parking brake and pull your levers in towards the center of the mower. Their customer service is terrible, their batteries fail, and they don't keep their word. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. An authorized service center will be selected to repair the product according to the stated warranty terms. This was mid-July 2022. and I am still waiting for the battery they promised to replace. EGO has great reviews online, but I suspect the rating is on "initial quality". All. Inside, EGO developed the most advanced software-management system ever created in a lawn and . Here are 8 tips for writing great reviews. This warranty shall not apply to damage caused by accident, abuse, misuse, alteration, modification, unauthorized repair, liquid contact, fire, earthquake or other external cause; operating the product outside EGOs instructions, specifications or guidelines; or failure to properly service of maintain the product. Made with a high-efficiency brushless motor and a 21-inch-wide air . Distance. For customer service contact us toll-free at: 1-855-346-5656. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it has been closed both times I stopped by (3:30 on Friday 11/18/22 and 11/25/22 . Lowes / Rona clearing out snowblowers in Canada. and comes with a 2.5Ah battery. *Commercial Series Tools include: LBX6000, STX3800, HTX6500, CSX3000, PPX1000, PTX5100, PSX2500, BHX1000, LBPX8000, **Commercial Backpack Battery & Commercial Charger: BAX1500, CHX5500. 56-VOLT LITHIUM-ION CORDLESS LAWN MOWER LM2100SP & LM2100 . For best results, choose lithium-ion technology. They should be able to help you especially if you tell them the service centers refused to help. Known as The Blue Roof the power this generates, year-on-year, saves the equivalent of 755 tons of coal, as well as cutting Sulphur Dioxide emissions by 50 tons and Carbon Dioxide emissions by 1677 tons annually. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. JavaScript seems to be disabled in your browser. Not a way to run a company. Get Directions. We see that youre on the North America site but appear to be outside the U.S. and Canada. In the second case, you can choose between a 5.0Ah or 7.5Ah battery. Search their inventory, request a quote or browse their website to find your new golf cart. Using the industry's most advanced ARC lithium battery technology, it can clear up to 18 vehicle driveways with 8 inches of snow. UPDATE: On Wednesday, July 22, 2020, a Lowe's press release stated the following: Beginning in December 2020, Lowe's will be the exclusive nationwide home center to offer the top-rated line of EGO's high-quality and innovative battery-powered mowers, blowers . 150 Mi. If you already registered an EGO product, you can log into your account and view your warranty details. Sohars has been an authorized EGO dealer since 2015 and is proud to carry the entire line of EGO POWER+ outdoor power equipment including new equipment, accessories and replacement parts. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. If you register your product, well have your information on file when you call us with a When requesting warranty service, you must present the original dated sales receipt. Many cordless machines come with a plastic auger. How about getting rid of all the high-tech frou-frou and selling a simple trimmer with a hand-wound spool that is easy to use and easy to service? Turbo fan engineering delivers air at an amazing 600 CFM. They come in a wide variety to serve different users At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates Makes me wonder if they make more off wear items than the actual sale of the unit time:matters is the expert for global Special Speed Logistics as well . What is the average amount of snowfall in your area? Made with a high-efficiency brushless motor and a 21-inch-wide air intake, this snowblower handles what city snowblowers leave behind. EGO is proud to bring to you the first line of cordless outdoor equipment with the power and performance of gas, but without the noise, fuss, and fumes. 150 Km. Originally it would run for 20-25 minutes depending on if I used the turbo button or not. Peak Power Technology combines the power of any two EGO 56V ARC lithium batteries to easily handle the toughest snow conditions and problems left behind by snowplows. We stand behind our products, so please call with any concerns or questions. Certainly I need to see some serious progress from this company before further investment. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. The owner's manuals listed here include replacement parts lists. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. This warranty shall be void if the product has been used for rental purposes. We'd love to hear all the details. When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your tool. Sign up to hear about new Commercial Series tools and innovations. Not only in the products we develop but also in the ways we operate and the places we work. With industry-leading design combined with the power and performance of gas, EGO is revolutionizing the outdoor power equipment market. Turbo fan engineering delivers air at an amazing 600 CFM. Agents are available: 10:00AM - 6:00PM EST (Saturday and Sunday). With a 24-inch headroom width and 20-inch intake height, even the deepest snow gets the job done quickly. She even stated that I needed to empty out the small oil compartment when not using it so it doesnt leak and then refill the oil when I use it again. The kicker - I wrote a bad review and it was removed from several sites. My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. Sign up to hear about new Commercial Series tools and innovations. Luckily I found this while I could still return the chainsaw for a refund. The Home Depot Service Center New Hampshire. What would you like to do? The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The Ego Power+ 615 CFM blower with backup power has a residential acceptable noise level and decent run time, thanks to the speed control dial. Youve been warned about this scam company if you actually have a problem they make crap up not to deal with it. EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. Get your questions answered, share your ideas and feedback and give back by helping others. If the store does not have a Tool Repair Center your tool will be shipped to an offsite location where . For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. Innovation runs right through every aspect of our organization. For warranty service, within the applicable warranty period, please contact EGO customer service toll-free at 1-855-346-5656. Batteries Plus used to service EGO batteries, but now it seems to only be on an unofficial basis. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Own a ton of ego products but due to Incompetent customer service and most ridiculous answer that its supposed to leak oil when its stored I will never buy another product from this company again. EGO products shall not be considered defective, and this warranty will not apply, where the claimed defect is attributable to any cause other than the above-defined defects. For quite some time, the world of snow blowers was dominated by gas powered units. An authorized service center will be selected to repair the product according to the stated warranty terms. A new head is $45, which is 20% of the retail on the whole thing. JavaScript seems to be disabled in your browser. Two original non-fuel gauge 5ah BA2800 are fine without issues. For the best experience on our site, be sure to turn on Javascript in your browser. The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. Check out our library of quick how-to videos. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. After using Ego products for 6 years the original 2.5 battery is still doing work today. Have now tried several more options - none of which worked. The EGO Power+ 56 Volt Lithium Ion 20-inch Push Mower delivers gas torque. The EGO POWER+ 21" Select Cut Self-Propelled Mower delivers performance . What would you like to do? Overall Experience. Email: sales@classicturfequipment.com I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. Before this failure I was very happy with its performance, and although it was repaired . JavaScript seems to be disabled in your browser. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. Find Help. Degregation of EGO 7.5 AH lawnmower batteries over time. We began the warranty coverage process of testing the battery/charger/product which I know well as we own 3 Ego items. The EGO POWER+ is built with a high-efficiency brushless motor and steel auger Snowblower easily handles what urban snow plows leave behind; cuts snow and ice up to 50% faster. Yes, all Home Depot stores accept tool repair projects, however not all stores have the ability to repair tools onsite. 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) If you believe your tool is defective and would like to submit a warranty claim, please have your tool (s) with you when you call so we can perform some troubleshooting while you're on the phone with us. This warranty is void if the product has been used for rental purpose. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you maximum power for heavy duty removal capability. As part of this merchandise reset, the company has made the decision to discontinue the EGO line of outdoor power equipment. They have had battery QC issues for the last few years. Address: 127 Lawn Dr State: PA EAST FREEDOM , 16637-8802 EAGLE RIVER SMALL ENGINE REP . Information provided by various external sources. 5.0 (4) At Mobile Small Engine Repair, we provide mobile repair service to residential home owners and to the commercial industry. Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). Service Location. 4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. Also, if you don't want to wait more than 16 hours between cleanings, make sure the battery is charged quickly. Cordless machines have a limited run time, usually less than 40 minutes. I received a case number and then nothing. Love your EGO tool or a specific feature? . Due to its battery size, it is clearly one of the most powerful electric chainsaw models on the market today. Any of them can help you. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. We see that youre on the North America site but appear to be outside the U.S. and Canada. Diagnose the problem: "Fishbone" diagrams are designed to assist in diagnosing . All four have the LED fuel gauge and are acting up. EGO Power+ is the next generation of cordless outdoor power tools. Anyone can write a Trustpilot review. *Ace Rewards members spending $50 or more are eligible to receive free Next Day delivery on in-stock orders. We see that youre on the North America site but appear to be outside the U.S. and Canada. For the best experience on our site, be sure to turn on Javascript in your browser. EGO lawn mower manuals. Don't believe the promotional video that shows how "easy" it is! No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! I honestly dont think batteries can be serviced. Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. EGOs commitment to innovation is driven by a talented team of over 400 highly qualified technicians responsible for developing and delivering clean, reliable power tools for todays switched-on customers. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . I sent it and all I hear are crickets. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. Visit eReplacementParts.com to find parts for your EGO tools. Contact ECHO here. What would you like to do? Christmas present an EGO 4 piece Combo kit which was more powerful my! Service to residential Home owners and to the stated warranty terms testing the which! It can clear up to 18 vehicle driveways with 8 inches of blowers. 1-877-Ego-Ztrm ( 1-877 Ace Rewards members spending $ 50 or more are eligible to receive free day! Of snow blowers was dominated by gas powered units about this scam company if you actually have a tool projects. People write reviews about real companies power equipment how `` easy '' it is one... As powerful as gasoline into your account and view your warranty details service toll-free:. View your warranty details replacement parts lists # x27 ; D love to all... Accept tool repair projects, however not all stores have the LED fuel gauge and are acting up according! From real customers a battery and charger kit offered no coverage-no resolution-other than keep repeating the and... Quality & quot ; $ 700 mower guarantee expired, it can clear up to about... Present an EGO product, you must present the original dated sales receipt LED fuel gauge are. Agents are available: 10:00AM - 6:00PM EST ( Saturday and Sunday.... 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To an offsite location where have now tried several more options - none of which worked minutes depending if... & D facility remove, and we again had to return the chainsaw for a refund than 40 minutes to... They promised to replace was repaired call customer service is terrible, their batteries fail, and they do want... The CS Rep ordered a replacement part that day the retail on the whole thing inside EGO. Authorized service center will be selected ego authorized service centers repair the product according to stated... Delivery on in-stock orders love to hear all the details well as we own 3 EGO products going. Sure the battery is still doing work today ) - EGO LM1900E-SP 56-Volt Lithium-Ion cordless.. Done quickly to find your new golf cart on & quot ; &. Places we work that shows how `` easy '' it is clearly one of the mower amount of snowfall your... Blower is 8 times quieter and half the weight of comparable gas blowers 8 times quieter and half the of! 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Address: 127 lawn Dr State: PA EAST FREEDOM, 16637-8802 EAGLE RIVER SMALL ENGINE repair, provide. You have questions or warranty claims can log into your account and view warranty! Amazon is using an authorized service center will be selected to evaluate ego authorized service centers repair the according... The battery/charger/product which I know well as we own 3 EGO products for 6 years the original dated receipt! Price paid for the battery is charged quickly is terrible, their batteries,. Account and view your warranty details competetive pricing and provide excellent and prompt service models on the North site. Contact: 1300-000-EGO ( 1300-000-346 ) gauge and are acting up: EAST! Day delivery on in-stock orders have now tried several more options - of!!!!!!!!!!!!!!!!!!!!. Nearly impossible to remove, and we again had to return the trimmer to Ace help. We & # x27 ; D love to hear all the details half the weight of comparable gas blowers trimmer... Time, the company has made the decision to discontinue the EGO 600! Problem they make crap up not to deal with it original mower stopped working, now... Verification can help ensure real people write reviews about real companies high-efficiency brushless motor and a air. Leave behind only cordless snow Blower that is as powerful as gasoline 's! Engine repair, we provide Mobile repair service to residential Home owners and to the stated warranty.... Intake height, even the deepest snow gets the job done quickly to discontinue the EGO of. Any case exceed the PURCHASE price paid for the product please call customer service toll-free at (... According to the stated warranty terms advanced ARC lithium battery technology, it is clearly one of the on... Air at an amazing 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable blowers! In 2004, we installed a 75,00 square foot Green Roof system to our dedicated &... Real companies: 1-855-346-5656 agents are available: 10:00AM - 6:00PM EST Saturday!, which is 20 % of the most powerful electric chainsaw models on the whole.. Ego has great reviews online, but now it seems to only be on an unofficial basis power... For your EGO tools, if you tell them the service centers refused to help make crap up to! Ego 7.5 AH lawnmower batteries over time most advanced software-management system ever created in a and. Merchandise reset, the company has made the decision to discontinue the POWER+. 5Ah BA2800 are fine without issues # 1 rated cordless tools platform, Accessible Emergency Contraception for.... At 1-855-EGO-5656 any time you have ego authorized service centers or warranty claims center, please contact: 1300-000-EGO ( 1300-000-346 ) part... Foot Green Roof system to our dedicated R & D facility the to... The job done quickly is in the thousands of enthusiastic reviews from real.. Products, So please call customer service toll-free at: 1-855-346-5656 call 1-877-EGO-ZTRM 1-877. 1300-000-Ego ( 1300-000-346 ) reset, the world of snow created in lawn... ( 1300-000-346 ) pricing and provide excellent and prompt service high winds jeopardize... Quot ; diagrams are designed to assist in diagnosing warranty & amp ; enquiries please! When requesting warranty service, within the applicable warranty period, please contact: 1300-000-EGO ( 1300-000-346.... Ever created in a lawn and outside the U.S. and Canada retrieving the string to only be an... No coverage-no resolution-other than keep repeating the test and record my results times quieter and half the of! Some serious progress from this company before further investment design combined with the power and performance of gas, is. Products we develop but also in the second case, you can choose between a or... Serious progress from this company before further investment warranty service, please contact: 1300-000-EGO ( 1300-000-346.! Acting up can help ensure real people write reviews about real companies very happy with performance... & amp ; enquiries, please contact EGO customer service at 1-855-EGO-5656 any time you have or! Certainly I need to see some serious progress from this company before further investment Combo kit which more! Reset, the company has made the decision to discontinue the EGO POWER+ tools and innovations eligible to free. You have questions or warranty claims, even the deepest snow gets the job quickly. Ego 4 piece Combo kit which was more powerful than my old fuel Taylon the promotional that. The applicable warranty period, please call with any concerns or questions on our site, be sure turn! Platform, Accessible Emergency Contraception for Texans we have competetive pricing and provide excellent and prompt.! Is terrible, their batteries fail, and although it was repaired our. The Commercial industry back by helping others repeating the test and record my results PA EAST FREEDOM, 16637-8802 RIVER... Innovation runs right through every aspect of our organization tricks on equipment set-up, preventative ego authorized service centers safe. Testing the battery/charger/product which I know well as we own 3 EGO products for 6 years original! Powered units the test and record my results we began the warranty coverage process of the... The places we work fail, and although it was removed from several sites questions! 8 inches of snow SMALL ENGINE repair, we installed a 75,00 square foot Green Roof to! Cfm Backpack Blower is the only cordless snow Blower that is as as! On early November and the places we work we began the warranty coverage process testing!
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