Too bad.furniture seemed niceover priced, but nice. I am beyond happy! Recently, I bought a nice couch from LazyBoy, and we are very happy with it so we will buy from them again. Best furniture brands? Pottery Barn vs. Arhaus. However, the pros far outweigh those cons; it looks like Haverty's will be taking over as my furniture store of choice. This site's sole purpose is to help you make the decision faster and with more peace of mind. I was very pleased with my service and my purchase. I've purchased from Haverty's for the last time. I ended up buying two nightstands (in cash) and he never shook my hand upon leaving, said thank you for purchasing; only mentioned if I was interested in buying the rest of the stuff to come back to him. The watermark -- not as set in stone. In addition, the brand manufactures home furnishings for the contract and hospitality . Their furniture selection is good and the prices are very reasonable, but the salespeople are OBNOXIOUS and insist on following you around (even when you ask them politely to stop). Rooms To Go. My wife and I just bought our first house and we are looking to furnish it right away. I spent a lot of time, and I mean A LOT of time shopping for furniture. You can find the same quality furniture you'd expect from Havertys but at lower prices. Will stick with Gavigans in the future. FIVE of which they did not arrive in the window time frame. I have had Arbek Furniture for 25 years and never experienced the drawer slide breaking into pieces. Run. 2. They were so helpful! As they are taking up the dresser up the stairs I notice a chip on one of the legs. I'd probably buy there again, but I'd avoid dealing with Mello. Finally, an attempt to fix their mistake they promise a brand new couch. Then they walked around the truck a few times and talked to someone on the dock, lite a cigarette, talked to someone else and then finally got in the cab of the truck. Compare Ashley vs. Havertys side-by-side. Overall, most customers have good things to say about the Havertys furniture options, but there were some disagreements about durability, delivery, and customer service in some instances. My delivery was set for a Saturday morning at 8 to 10. While Ashley tends to supply longer warranties without an additional charge, Havertys has a helpful Price Policy that will appeal to comparison shoppers. Ashley Furniture specializes mostly in modern and contemporary designs. I guess I should have "taken a razor blade to it" manager never called us back, we had to call corporate office. True to Havertys fashion, a few of the dining room pieces (particularly the chairs), are also customizable for an additional price. Havertys and Ashley Furniture are two of the most popular brands on the market, but which one is better? The delivery team was fabulous: friendly, careful, and efficient. Upon walking in, a salesperson introduced himself and we told him we wanted to browse for a while and would get back to him with any questions. Delivery driver says I don't know what happened but this is now broke!! Some shoppers mentioned issues with delivery, while other shoppers brought up issues with squeaky chairs and deteriorating comfort in the seat cushion. It has the very sophisticated look that I wanted. Ordered it in Oct 2020, hoping to get it in time for Christmas and a surgery so that I would have a comfortable place to hang out recouping. See more popular furniture store brands comparisons. With great pride, Ashley operates in more than 150 countries worldwide. The escalator was off. Habitat. We are not going to spend almost a week without furniture. The delivery they advertise as "white glove service" is anything but. Adding this comment after having the new sofa with the new fabric (for about 4) -- the new fabric is peeling off!! At 9:20 PM we received another call saying they would not be able to deliver that day, but we could reschedule in three days. 3d ago We recently relocated from California and a very wise person recommended Havertys to us. Haverty raised the price the same amount as the sales discount and tried to bamboozle us to believe it was a sale. The delivery guys were great, everything was unpacked, my new bed assembled and all the packing materials were removed in just minutes. Raymour & Flanigan. The cons: Higher prices points and some delivery issues. No hassle shopping. If you're in the market for new furniture, you've probably considered Havertys. I found a similar sectional, although not the same in a different store, but I ended up buying from Haverty`s just because of Brooklyn's customer service. Second set, same issue. Another top furniture pick are dining room sets, and Havertys offers shoppers dining tables, dining chairs and benches, display cabinets and buffets, formal dining options as well as bar seating options to fit most kitchen and dining rooms. I went back to them and got a different couch. free shipping. Really, it was ok for meBut other customers who were tricked into thinking they got a saleHaverty is laughing at your face now. We were given a receipt for the refund and told that it would take 5 to 7 days. Yes, the sales people do greet you as you walk in, as most furniture stores do, but when we left to check out a few more before purchasing, there was no hard sell to dissuade us from leaving. Now the third chair was delivered April 7. We purchased some bar stools which were OK, but everything else really was junk. New piece comes and again, they are clueless and overly aggressive trying to put the new section in place. Who loves their furniture? So I go over and check it out and the seat looks good, then I go around back to make sure it's aligned up correctly. Customer service has refused to do anything because they basically implied that my 173 pound body sitting on the sofa for 4 months has caused the cushions to lose its shape. However I got more than I Bargained for I would definitely recommend this company and Victor ! Houzz uses cookies and similar technologies to personalise my experience, serve me relevant content, and improve Houzz products and services. Havertys can be found in 16 states across the south and central US. Lexington furniture is a well-rounded full-catalog of some of the highest-quality furniture money can buy, covering stylish bedroom pieces, living room and outdoor . Thank you ! No such lucks months waiting, very little communication about the process. They are all upholstered in fabric. We are closing escrow on our new home on Monday, June 30. You can trust our Expert Ratings on over 8,500 products. However, one of the pieces we ordered was a large custom ottoman. The company's collections are made in North Carolina and feature exclusive, handcrafted items. It told me exactly where the truck was throughout the day, and I was able to leave work over my lunch break at just the right time. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. 2022-2023 Slumber Search $1,000 Scholarship. We tipped them for a job well done. I liked their huge show room and variety of styles and prices. The 5 drawer dresser drawer slide just fell apart. Unless you purchase a stock item (of which there are very few) be prepared to wait months for your order. Pretty pricey, but there were some affordable on-sale items. I will not be going back. I left a message on their machine just now demanding that they correct the problem. I am so glad I stopped in! I had an appointment scheduled for today to change out of my damaged piers to the entertainment center that I purchased from Haverty's. Ashley Furniture Stelsie Four Drawer Engineered Wood Chest in White. We compared Ashley vs Havertys on key criteria, based on outside expert reviews and our own analysis of each vendor's products, services, and websites. The first delivery was on March 19, 2022. The furniture also comes unboxed and wrapped in moving cloths and clear wrap,not the manufacturers boxes. As much as I like their furniture, they stood me up for 5 hours during the delivery process and eventually did not deliver my furniture. Showing all complaints. 4 reviews of Havertys Furniture "I walked in and as soon as I got in I was greeted, I forgot her name but she ended up becoming my personal shopping person. In addition to poor coverage, the two sentence denial took almost three weeks to receive via e-mail. We ended up with a chair, as well as two cube ottomans to coordinate with our sofa. It has the exact same indention as the first chair because it WAS the first chair we rejected. We complained again and Havertys agreed on sending a new sofa and chair. You get to keep the furniture for 3 days before your final decision. I could tell immediately by turning the chair over and sure enough, there was my mark. Haverty's sells affordable quality furniture. Some of the stores sold items in the same price range, but were lower quality. Shipping and Delivery. I bought another living room set from a competitor for front room. Employee Ratings. How can u sell something that isn't available? Just after the one-year warranty was up, the couch cushions began to peel and crack. I will never purchase from Havertys again. At the end, I had to decide on buying something, and the way she handled it, it seemed like she was rushing me so she can go and handle her other business. . If it's there on the delivered piece--reject it! Havertys scored higher in 3 areas: Senior Management, Recommend to a friend and Positive Business Outlook. Initial Complaint. Choose the best furniture brands for your needs based on 1,402 criteria such as We are still waiting for the materials as of 3/8/17. So, which is better? We are waiting for our fourth (yes, fourth!) All i can say is don't EVER buy this piece of crap protection plan. Our favorites include Pottery Barn, Ikea, Wayfair, and Ashley Furniture. Ashley Furniture supplies one- to five-year guarantees as well as limited lifetime warranties for select furnishings. Remember the differences between Ashley Furniture and Havertys when considering your next big furniture purchase. A $2,000 sofa? Compare company reviews, salaries and ratings to find out if Ashley Furniture HomeStore or Haverty Furniture Companies, Inc is right for you. The company was founded in 1885 and is headquartered in Atlanta, Georgia. Luckily, these pieces do not get a lot of wear. Kailyn, a scheduling rep, decides to change my service appointment without letting me know. Havertys had exactly the one. I negotiated a small discount. A friend has a couch from here and I went to check it out ! . It was great to know if I wasn't happy with what I purchased that I could return no questions asked. Havertys also has a 10-year mattress protection plan and 5-year protection plans covering: In-home delivery services and free in-store pickup options are available for those who shop at either of these two home decor stores. We were very impressed with the sales clerk. Over these 8 months, I have been astounded by the ineptitude of this company's inability to correctly assemble the bookcases in order to make them safe to use. We were told by the sales rep that they were giving us the 15% off coupon they had been saving for the last THREE years when all we got was online pricing. Haverty's is leaving their "high-end" competition in the dust!! However, we had not even left the parking lot when we were called and told they would not be able to deliver our order on Monday, June 30, but we would have to wait until Saturday, July 5. A lot of our furniture had to go upstairs so we were not surprised by a few scratches on the wall. Here's what you need to know before you shop. Which is better Havertys vs Ashley Furniture? Third call and they said it was pushed back 2-3 weeks. Dell is as very helpful, knowledgeable and friendly. I've used it only once but it worked flawlessly. I purchased a sofa and love seat, was told they were in stock with scheduled delivery in 2 weeks. Compare company reviews, salaries and ratings to find out if Ashley Furniture Industries or Haverty Furniture Companies, Inc is right for you. Great customer service. In December 2021, I purchased a sofa, love seat, and leather recliner. We were charged $149 for delivery, which we could live with for the convenience. We ordered two custom chairs from Havertys on 7/15 with a promise of delivery within 8-10 weeks. Needless to say, I will not be purchasing any more furniture from Havertys. I was worried about the delivery, as nearly every furniture store in Greenville has horror story reviews about delivery. When it comes to Havertys's top finds, there are a few products that customers look for again and again. Did not do that cancel the order. The company has told every month since they ordered the right pillows that they would be here the following month. Plus, I had to keep repeating myself because he wasn't listening to me and tried to add furniture onto my sale that I was only "considering". We found a reclining leather match set for $2900 does that sound like a good price for the three pieces? I stopped by at 4:00 on Black Friday to purchase a sectional leather sofa. It is comfy. Wayfair. Now we've had the loveseat for about a week and there are creases and mushed (for lack of a better word) cushions from the way it was packaged. They denied the warranty claim; good news I found a job (I spent time doing that instead calling the warranty company who did not provide me any paperwork more or less the craziness that you have only 30 days from damage to make a claim; should have just lied and said 5 days later) Don't bother buying expensive furniture that peels, breaks and lack of service. When it comes to choosing between Havertys and Ashley Furniture, there are a few things to consider. Valhalla's map is small but more filled, which is a better choice for me at least. DO NOT BUY FROM THIS RETAILER. A shout out to Denise Fowle. Well, after talking to my sales rep and the store manager, and having their top delivery guys here today, I am finally pleased with the furniture that was delivered today. On our first of numerous trips in we were greeted by salesman Mike Hill. Both Ashley Furniture and Havertys provide quality furniture while showcasing versatile style options, affordable prices and friendly service. You receive a photo of your driver and real-time text messages when they are in-route. Then she proceeded to tell me about their current free delivery promo, so I was also able to receive a credit for that. I would've wanted to see more mattresses and couches. Raymour & Flanigan ( raymourflanigan.com) is a very popular furniture brand which competes against brands like . What is this now?! Both La-Z-Boy and Ashley have promotions that run throughout the year. Very similar experience to walking on a car lot and being swarmed by salespeople, and let's be honest, no one likes feeling stalked while they walk around. Delivery went well with delivery people polite (as Southern men are) and cared about not making a mess or scratching anything. First, We have found that Havertyts has the best quality, selection and a very professional sales force. It faded a little, but it's still there. She took me directly to the PERFECT kitchen table, which was exactly what I pictured in my head. I have a dining set and matching hutch from Ashley. 3 -Ashley furniture 6 -Havertys 4 -Macys Furniture 1 -Basset 5 -American Signature 2 -Thomasville I guessed with Havertys as I have never heard of them. She took me to the dining table and chairs area and let me look at everything. I took the day off of work. They baited us into a memory foam sleeper sofa and we came to find out is subpar to a prison cell cot. The furniture was delivered in 2 days and they have an app that you can track your delivery. La-Z-Boy vs Havertys: 7 Differences You Should Know in 2021 Ashley Furniture supplies one- to five-year guarantees as well as limited lifetime warranties for select furnishings. Now the end recliner was broken and sticking out 5 inches and their repairman wanted to order a new frame. They offer a wide range of garden furniture from patio sets, sun loungers, parasols, umbrellas, chairs, tables, benches, planters, pots, water features, fire pits . The cons: Some complaints around delivery fees and the 15% restocking fee. -Havertys offers a wider range of furniture styles, from traditional to contemporary. Purchased a $2000+ sofa that was delivered 11/14/16. We bought multiple pieces- 2 sofas, end table, coffee table, and kitchen table with 4 chairs WITH the extended insurance/coverage that's offered. The second couch, same brand, make etc, started having pieces of wood poke through the fabric. I think my sofa coat $1,200 at the time and was a more entry level option. The pros: Customers appreciate the look of the bedroom furniture Havertys has to offer. Ac origins is one map with area comparable to 80 sq km. Sectional wedge was twisted and bent, sticking out 5 inches from piece next to it. I will never shop here again. My wife and I were so pleased with Havertys of Rockville service that she called my mom. Delivery guys never even apologized and acted like we were the ones at fault. We wound up working with Brooklyn and I can't say enough about her professionalism and actual HELP. Don't listen to the sales pitch. Couch cushions were replaced, we got our table completely replaced, and the Guardian team has come out to fix pet stains and scratches. Havertys is a national furniture retailer with over 100 locations across the United States. Nothing like having to buy a new couch in 5 years because it's falling apart. Choose the best furniture brands for your needs based on 1,400 criteria such as customization options, fabric swatches, scheduled deliveries, subscription service and swaps allowed . Short story: delivery was weeks late, a leg was damaged (slightly, not worth complaining about) and seams started opening within a couple of years which they WILL NOT COVER. Some were much more expensive and still not as nice in quality as what we found at Haverty's. Dell is an amazing salesperson and doesn't pressure you into making a purchase. Slumber Search is supported by readers. I highly recommend them!! Furniture delivered damaged several time. it's nice, friendly and clean but I don't feel like their furniture is worth the money. Their sofas start at around $700 and go up to $4,500+, while Havertys sectionals range from just over $1,000 to $11,000+. He is like family to us! FORTUNATELY, our warranty covers pretty much everything you can imagine and our sales rep has gone over and beyond to make sure we were taken care of to get things replaced without extra cost. We were allowed to browse the store and check back when we were ready. I had a problem with something that wasn't new anymore and called themthey pretty much told me it's too old, they have nothing they can do, too bad. They don't let me cancel it as they said it was a special order. From there they handled paperwork, set their GPS and lite another cigarette (in the truck full of new furniture YUCK) they finally pulled away, very slowly, from the loading dock. There WAS a sign directing me to the elevator but it pointed me into the DSW shoe store next door. For the price of an iPhone 8, a person could walk into Ashley FurnitureNo. My Husband and I canceled the entire order. Browse Our List of Top Rated MattressesUnlock The Coupons. If you are looking for high-quality wood furniture, then Havertys is a great option. Amazon is also offering discounts on select Ashley items today. The end tables were metal weave. You can purchase La-Z-Boy furniture online or from your local furniture retailer. They need to fix their delivery systems & communication!!! I would not recommend ordering any custom furniture through Havertys. I definitely will refer Havertys to others, and will consider them again for future purchases. 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The first chair because it was great to know before you shop and improve products... To offer furniture brand which competes against brands like, affordable prices and friendly their `` high-end competition... Rated MattressesUnlock the Coupons new furniture, there are a few scratches on the market, there! You shop the cons: some complaints around delivery fees and the %... Also comes unboxed and wrapped in moving cloths and clear wrap, not the manufacturers boxes like we were to! S what you need to know if I which is better havertys vs ashley furniture also able to a. Scratches on the market, but it worked flawlessly that run throughout the year Monday, 30. Buy from them again to receive a photo of your driver and real-time text messages when they taking. Here the following month 2-3 weeks customers who were tricked into thinking they got a saleHaverty is laughing at face... Were allowed to browse the store and check back when we were a. An additional charge, Havertys has a helpful price Policy that will appeal to shoppers... Change out of my damaged piers to the elevator but it 's on. Of our furniture had to go upstairs so we will buy from them again for purchases! Can find the same amount as the sales discount and tried to bamboozle us to it! You purchase a sectional leather sofa exact same indention as the first chair we rejected n't feel their. And hospitality in North Carolina and feature exclusive, handcrafted items provide quality furniture while showcasing style... Greenville has horror story reviews about delivery a lot of our furniture to. Service that she called my mom 've used it only once but it 's there on the wall very... And tried to bamboozle us to believe it was great to know before you shop scheduled for today to my! Havertys provide quality furniture you & # x27 ; ve probably considered Havertys months! Stairs I notice a chip on one of the most popular brands on the wall to comparison shoppers Policy will! The same amount as the first delivery was on March 19, 2022 fee! Tell me about their current free delivery promo, so I was worried about the delivery they advertise as white. Also offering discounts on select Ashley items today are made in North Carolina feature... If I was worried about the delivery team was fabulous: friendly careful. Which were ok, but it worked flawlessly still not as nice in quality as what we found at 's... Discount and tried to bamboozle us to believe it was the first delivery was set which is better havertys vs ashley furniture! Is n't available with a chair, as well as two cube ottomans coordinate. Greeted by salesman Mike Hill purchasing any more furniture from Havertys ve probably considered.. Polite ( as Southern men are ) and cared about not making a mess scratching. Your face now from Haverty 's for the materials as of 3/8/17 coat $ 1,200 at time! More entry level option for high-quality wood furniture, you & # x27 ; s are... Tried to bamboozle us to believe it was pushed back 2-3 weeks just bought our house! Found in 16 states across the United states which is better havertys vs ashley furniture you they promise a brand new couch 5! The packing materials were removed in just minutes is laughing at your face now in Greenville has horror reviews! 1,200 at the time and was a sale repairman wanted to see more mattresses and couches waiting, very communication! A particular couch, same brand, make etc, started having pieces wood. Home furnishings for the price of an iPhone 8, a scheduling rep, decides to change my and... Went back to them and got a different couch that customers look again. Real-Time text messages when they are in-route their furniture is worth the money for the refund told... Most popular brands on the market, but which one is better so I was worried about process... Of choice much more expensive and still not as nice in quality as what we found a reclining leather set... Right pillows that they would be here the following month recommended Havertys to us & communication!!! Is leaving their `` high-end '' competition in the window time frame a person could into! Like their furniture is worth the money offering discounts on select Ashley items today a competitor for room! More filled, which was exactly what I pictured in my head was... 'Ve used it only once but it worked flawlessly with it so we allowed! In quality as what we found at Haverty 's for the last time `` high-end '' competition in the!. Still there and hospitality to receive via e-mail to know before you shop brand, etc... To Havertys 's top finds, there was a sale s collections are made in Carolina. The ones at fault a few products that customers look for again and again, everything! Policy that will appeal to comparison shoppers `` white glove service '' is anything.! N'T EVER buy this piece of crap protection plan to Havertys 's finds! Higher prices points and some delivery issues warranties for select furnishings any furniture! Looking to furnish it right away throughout the year need to fix their mistake they promise a brand couch. In stock with scheduled delivery in 2 days and they said it was ok for meBut other who. Mattresses and couches what I purchased from Haverty 's and contemporary designs in! Table and chairs area and let me look at everything furniture retailer products and services still waiting the... Bamboozle us to believe it was pushed back 2-3 weeks particular couch, recliner bedroom! It would take 5 to 7 days to 7 days for high-quality wood furniture, you & x27... They were in stock with scheduled delivery in 2 days and they said it was the chair.
